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Community Support Manager

Work Type: Casual
Classification: Other Jobs
Area: Adelaide
Listed By: Private Advertiser
DESCRIPTION

GraceLever.com is a digital marketing company providing training, live events and support to female entrepreneurs across the world. This role is based in the Adelaide Hills and is part of a small, dynamic team.

The objective of the Community Support Manager is to assist in supporting the online and offline community of entrepreneurial women across Australia and beyond in the GraceLever.com Community. The GraceLever.com team manages a community of thousands of female entrepreneurs across the world. 

The role includes the following responsibilities:

  • Community support management including email support, marketing enquiries and help desk questions from female entrepreneur members
  • Responding to queries over email, the phone and via social media
  • Some social media platform management including scheduling, content development and collaboration
  • Account management for customers including following up payments
  • Event management support
  • Office management duties and general administrative support

The candidate will be extremely organised, a fast learner and is confident in communicating over email and by phone. Ideally, the candidate will have some experience in a customer/client facing role.

During the internship, there will be exposure to every part of the business' marketing strategies and departments.  There will also be regular mentoring opportunities with the company's experienced directors.

All business related expenses will be covered by the employer including a Mac computer and office equipment.

The role is based near Stirling in the Adelaide Hills. The role is offered as a part time internship with the intention to hire on a permanent contract in January 2017.

Job Type: Part to full time

Contact: victoria.evans@gracelever.com


  • COMPANY NAME - GraceLever.com
  • CONTACT NAME - Victoria Evans
  • CONTACT EMAIL - victoria.evans@gracelever.com
  • CONTACT NUMBER - 08 8339 1529



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