DESCRIPTION
We are looking for an enthusiastic and motivated e-Commerce Intern to join our passionate, driven and creative team.
We are seeking a dynamic and results oriented individual to take on the rewarding and exciting role of assisting the Mode Sportif e-Commerce Manager. This role will cover areas including client services, client orders, dispatch and inventory management. Allowing you a cross-section of quality experience within a number of aspects of a fast paced fashion business.
This role requires organizational skills and an enthusiasm for the ultimate client experience and a drive for online sales. With your strong passion for fashion, and an interest to learn and grow within a fashion e-commerce business, you will thrive in this fast-paced, fun and creative fashion-focused work environment.
Primary Responsibilities
Reporting to the e-Commerce Manager, your key responsibilities will include:
- Client Orders - Coordinate the packaging and dispatch of online orders from Mode HQ.
- Client Services - Provide exceptional, personal and quality client services to Mode Sportif VIP's, new and returning clients through our client contact mediums - e-mail, phone calls and face-to-face including in-store appointments and events.
- Inventory - Assist in managing stock inventory onsite at Mode HQ, including stock take, receiving local and international product deliveries and developing key processes and strategies for the onsite warehouse area.
- Office Maintenance - Keeping the office, warehouse and dispatch area tidy.
- Reporting - Provide weekly reports to the e-Commerce Manager, and participate in reporting meetings with the rest of the Mode team on the status of sales, client services, and inventory.
- Product and Merchandising- Assist in product upload and online merchandising
- Achieving Sales Targets - Assist in developing and achieving seasonal, monthly and weekly sales targets.
- Being Proactive- Having an ability to identify changing and developing needs, and presenting these findings and exciting ideas to the Mode team.
Secondary Responsibilities
Reporting to the e-Commerce Manager and team Mode you will also have the opportunity to assist with:
- Blog & Social Media - Assist in developing content for the Mode Sportif blog, style advice pages, trend pages, homepage and social media.
- Product Photography- Assist in product photography shoots, campaign imagery shoots and social media content.
- Product Loan & PR - Assist in loaning product to the media.
Skills:
- You are a highly organized and motivated individual, with a great understanding of customer service, online content and strong communication skills.
- You have a positive attitude and strong written skills.
- You have the ability to multi-task and prioritise, and you are comfortable working to deadlines.
- You have a genuine interest in fashion and the activewear/leisurewear category, and you are acutely aware of current trends in both the local and international fashion landscape.
- COMPANY NAME - Mode Sportif
- CONTACT NAME - Carina Birk-Sorensen
- CONTACT EMAIL - carina@modesportif.com
- WEBSITE - www.modesportif.com
- CONTACT NUMBER - 0293317222